The health and safety of our employees and customers is of the utmost importance to SíEnergy.  We are closely monitoring the situation surrounding COVID-19 in the communities we serve throughout the State of Texas.  Following is a list of actions our employees are taking as recommended by the CDC and other health agencies.

  • Social Distancing
  • Frequently washing hands with soap and water
  • Avoid touching face
  • Cough or sneeze into elbow.
  • Stay at home when sick

In addition to the CDC recommendations, we have also implemented a non-critical travel ban policy and work from home policy.  As a distributed workforce SíEnergy has a tested and proven system which allows all our employees to work remotely while maintaining the quality of safety and service you expect.

As always, our Customer Care Representatives are available at (888) 468-7007 to assist you with any questions you might have about your natural gas service. We are available Monday through Friday from 8:00 AM – 5:00 PM. You may also email at any time or view your account online 24/7 at

If you smell gas, please leave the residence immediately. Once you are in a safe location, call 911 immediately and then contact SíEnergy on our 24/7 Emergency Line Toll Free (888)468-7007, option 1.