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Natural Gas Distribution & Infrastructure

Natural Gas Distribution & Infrastructure

Contact Us

Contact Options

Since 1998, SiEnergy has emerged as one of the fastest-growing investor-owned gas distribution utilities in Texas—earning a reputation for safety, reliability and unsurpassed customer service.

We’re here to serve you. If you have questions about your gas bill or service, please contact a SiEnergy representative.

Customer Service Center

Business Hours (Excluding Holidays)
Mon – Fri | 8am – 5pm

(888) 468-7007, Option 3
(281) 778-6250, Option 3
customerservice@sienergy.com

Builder Services

24-Hour Emergencies

(888) 468-7007, Option 1
(281) 778-6250, Option 1

Be prepared to tell the operator:

  • The nature of the possible emergency.
  • The location of the emergency.
  • Your name and location.
  • Callback phone number

Payment Options

Telephone Credit Card Payments

(888) 468-7007, Option 2
(281) 778-6250, Option 2

Send Payments To:

SíEnergy
P.O. Box 201299
Dallas, Texas 75320-1299

Locations

Headquarters:
13215 Bee Cave Parkway
Galleria Oaks Building B Suite B-250
Bee Cave, Texas 78738

What to do if you smell gas:

  • Extinguish all open flames and/or sparks in the area.
  • If possible, turn off the gas supply to the individual appliance.
  • Do not operate electrical switches, telephones or appliances.
  • Leave your house and walk to a neighbor’s home.
  • Do not operate motor vehicles in the area.
  • From the neighbor’s house, call our 24-hour emergency line.