Contact Us

Over the past 13 years, SíEnergy has emerged as one of the fastest-growing investor-owned gas distribution utilities in Texas—earning a reputation for safety, reliability and unsurpassed customer service.

We’re here to serve you. If you have questions about your gas bill or service, please contact a SíEnergy representative.

What to do if you smell gas:

  • Extinguish all open flames and/or sparks in the area.
  • If possible, turn off the gas supply to the individual appliance.
  • Do not operate electrical switches, telephones or appliances.
  • Leave your house and walk to a neighbor’s home.
  • Do not operate motor vehicles in the area.
  • From the neighbor’s house, call our 24-hour emergency line.

Be prepared to tell the operator:

  • The nature of the possible emergency.
  • The location of the emergency.
  • Your name and location.
  • Callback phone number

24-Hour Emergency Number:

(888) 468-7007, Option 1
(281) 778-6250, Option 1

Customer Service Center:

Business Hours (Excluding Holidays)

Monday – Friday

8:00am – 5:00pm

(888) 468-7007, Option 3
(281) 778-6250, Option 3

Telephone Credit Card Payments:

(888) 468-7007, Option 2
(281) 778-6250, Option 2

Send Payments To:

P.O. Box 660141
Dallas, Texas 75266-0141

Builder Services:

(888) 468-7007, Option 4
(281) 778-6250, Option 4

Call Before You Dig: 811


13215 Bee Cave Parkway
Galleria Oaks Building B      Suite B-250
Bee Cave, Texas 78738

Dallas Regional Office:
100 Crescent Court
Suite 700
Dallas, Texas 75201

Houston Regional Office:
12811 Royal Drive
Suite 113
Stafford, Texas 77477