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Since 1998, SiEnergy has emerged as one of the fastest-growing investor-owned gas distribution utilities in Texas—earning a reputation for safety, reliability and unsurpassed customer service.

We’re here to serve you. If you have questions about your gas bill or service, please contact a SiEnergy representative.

Customer Service Center

Business Hours (Excluding Holidays)
Monday – Friday 8:00am – 5:00pm CST

(888) 468-7007, Option 3
(281) 778-6250, Option 3
customerservice@sienergy.com

Builder Services

(888) 468-7007, Option 4
(281) 778-6250, Option 4
builderservices@sienergy.com

24-Hour Emergencies

(888) 468-7007, Option 1
(281) 778-6250, Option 1

Be prepared to tell the operator:

The nature of the possible emergency.
The location of the emergency.
Your name and location.
Callback phone number

Payment Options

Telephone Credit Card Payments

(888) 468-7007, Option 2
(281) 778-6250, Option 2

Send Payments To:

SíEnergy
P.O. Box 201299
Dallas, Texas 75320-1299

Locations

Headquarters:
13215 Bee Cave Parkway
Galleria Oaks Building B Suite B-250
Bee Cave, Texas 78738

888-468-7007

Call for gas leaks, odors or emergencies.

Customer Service

Call Today 888-468-7007

Pay Online

811

Call Before You Dig!

Important Natural Gas Safety Information

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What to do if you smell gas:

Evacuate all persons from the home/building. Leave the area immediately by foot.
If you smell gas outdoors, leave the entire area immediately.
DO NOT operate any electrical switches, phones, mobile devices or appliances.
DO NOT operate vehicles or heavy equipment in the area.
DO NOT use a flashlight.
DO NOT use a lighter or create any source of ignition.
Call our 24-hour emergency line at 888-468-7007, Option 1
If gas ignites do not attempt to put it out. Call the Fire Department and then SiEnergy.
Follow directions from emergency responders.