• We will close at 10:00 AM on Thursday, December 11, 2025, to attend a company training event. We will resume normal business hours on Friday, December 12, 2025 at 8:00 AM. If you are currently experiencing a gas emergency, please call our 24-hour Emergency Service Line: 888-468-7007, Option 1.
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Natural Gas Distribution & Infrastructure

Natural Gas Distribution & Infrastructure

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Vision / Purpose / Values

Vision

To be the safest and most innovative natural gas provider with a reputation for integrity, reliability, and unparalleled service.

Noble Purpose

We believe in fueling community development with integrity by providing safe, reliable, and efficient natural gas solutions to the customers we serve.

Core Values

  • Safety: Safety is embedded in our culture and shown in our work
  • Integrity: Ensuring integrity every step of the way
  • Flexibility: Embracing change with optimism and flexibility
  • Innovative: Innovating tomorrow’s solutions, today
  • Responsive: Readily available and responsive to all our customers’ needs
  • Reliable: Unmatched reliability
  • Teamwork: Teamwork – we move together

888-468-7007

Call for gas leaks, odors or emergencies.

Customer Service

Call Today 888-468-7007

Pay Online

Register or Login and Pay Today

811

Call Before You Dig!

Important Natural Gas Safety Information

Accounts & Services

Company

Contact SiEnergy

To report a natural gas odor or emergency, leave the area immediately and then call 911 and 888-468-7007.

Business Hours (Excluding Holidays)
Monday – Friday 8:00am – 5:00pm CST

Customer Service Center:
(888) 468-7007, Option 3
(281) 778-6250, Option 3

24-Hour Emergency Number:
(888) 468-7007, Option 1
(281) 778-6250, Option 1

Online Payments
(888) 468-7007, Option 2
(281) 778-6250, Option 2

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Cooler temperatures can lead to higher gas usage. These quick tips can help reduce usage:

Heating tips:

  • Set your thermostat to 68–70°F.
  • Seal windows and doors.

Gas stove tips:

  • Use cookware that matches the burner size.
  • Keep burners clean for an efficient flame.

Water heater tips:

  • Set your water heater to 120°F to save energy.
  • Take shorter showers or use low-flow showerheads to reduce how-water demand.

For additional tips, visit https://www.sienergy.com/tips-to-lower-gas-usage/